Eh Kia (EK) aka Duncan

Instead of always making you guys read, I've decided to paste a graphic here....

Ok. Ok. I forgot to tell the story first.. The story before this conversation I had with EK was..

There was this big outage in one of our customers' system. The system went down... CKS (EK's boss) was there with another of our support guys... Then later on, when investigation was being done, the support staff was made to take the blame.. I was talking with EK about this incident on Yahoo and guess what? The lamest thing happened.... (As per conversation in Yahoo captured above)